Help centre
Stuck? A person answers.
Digilight PMS is built so your front desk can use it without a training course. When something does need explaining, here is where to look — and who to ask.
Getting started
Setup is three steps.
They take one afternoon, not one week. Your 7-day trial covers 1 property and up to 5 staff logins, with unlimited rooms.
- 1
Property Profile
Tell us about your property: what kind it is, who runs it, and your address and phone number. This is what prints on your invoices, so it is worth getting right first.
- 2
Tax & Business
Add your GSTIN if you have one — or skip it. A GST number is completely optional and never blocks setup, subscribing, or running your property. You can add it any time later.
- 3
Rooms & Pricing
Create your room categories with their nightly rates, then add your rooms. Once you have at least one of each, you are set up and can take your first booking.
Inside the product
Your help centre travels with you.
Once you are signed in, everything below sits one click away in the app — no separate portal, no second password.
Knowledge base
Written guides for every part of the product, searchable from inside the app.
Training
Short lessons that walk your team through the screens they will use daily.
Support tickets
Raise a ticket from inside the product and track it through to an answer.
Live chat
Talk to our support team without leaving the screen you are stuck on.
Release notes
What changed, and when — so a screen that moved is never a mystery.
Already a customer? Open Help & Support in the app.
Not signed up yet? Ask us anyway.
You do not need an account to get an answer. WhatsApp is usually fastest, and it is a person, not a bot.
Or see it for yourself — open the live demo with no email, or start your 7-day free trial.