Common questions
Everything you need to know.
Still unsure about something? Write to us and a person will answer.
Yes. There is a live demo you can open in one click — no email, no card, nothing to install. It opens the real product, loaded with sample bookings, so you can click around the dashboard, the calendar and the billing exactly as your front desk would.
Every plan starts with a 7-day free trial. You get the full product for those 7 days — every feature switched on, for 1 property and up to 5 staff logins, with unlimited rooms. No credit card is needed to begin, and you can cancel any time.
No. Every plan includes unlimited rooms. You pay more only when you need more of the platform — your restaurant and stores on Growth, your staff and payroll on Pro, or more than one property on Agency.
There are three steps. Tell us about your property, add your GST details or skip them, then set up your rooms and your rates — and you can start taking bookings the same day. If you are moving from another system, talk to us and we will help you bring your data across.
Yes. Digilight PMS is built for properties of every size — from small homestays to large resorts.
Your data is backed up, and it belongs to you. Report exports to Excel are included from the Growth plan upwards, and a full export of your property data is available on every plan. If you ever leave Digilight PMS, your data leaves with you — we will never hold it back.
Not yet. Travel website connections are being built and are not live today, so please do not choose Digilight PMS for that reason alone. When they launch, they are included in the Growth plan and above at no extra cost. Everything else — bookings, check-in, GST billing, housekeeping and reports on every plan, and your restaurant, stores, staff and payroll on the plans that include them — works today.
Travel website connections first, then a commission-free booking page for your own website, then WhatsApp guest messaging. Each one arrives in the plan that already lists it, at no extra cost — nothing on this list becomes a paid add-on later. We publish it rather than promise features we have not built.
Yes. You can cancel your subscription at any time — there is no contract, no minimum term and no termination fee. If you are on an annual plan, your subscription remains active until the end of the paid billing period.
The app is in English. Our support team speaks Hindi and English, so if anything is unclear, you can ask us in the language you are comfortable with.
Plans start at ₹999 per month, and that is the price you pay — Digilight India is not registered under GST, so no tax is added. Every price is published on our pricing page — there is nothing to negotiate and no quote to request.
No. A GST number is completely optional. If your property is registered, add your GSTIN and every invoice you raise carries it. If you are not registered — as many small hotels, homestays and guest houses are not — you can skip that step and keep using everything, including billing. It never blocks signing up, subscribing, or running your property day to day.
Payment is taken through Razorpay, one of India’s largest payment gateways, so you can pay by card, UPI or net banking. Your card details go to Razorpay and are never stored by Digilight India. Nothing renews automatically — when your plan is due, you choose whether to renew it — and you can cancel at any time.
Yes. On annual billing you pay for 10 months and get 12 months of access — the equivalent of 2 months free. On the Starter plan that is ₹9,990 for the year instead of ₹11,988, which works out to ₹833 a month. Monthly billing stays available on every plan, and you can switch.
Nothing is charged automatically. If you have not chosen a plan, your account simply pauses until you do. We never charge a card without your explicit consent.
Yes, up or down, whenever you like. Moving up switches the new features on straight away and we adjust the price for the rest of your billing period. Moving down keeps everything you have already entered — nothing is deleted — you simply cannot add more of whatever the lower plan does not include. There is no contract and no upgrade fee.
It stays exactly where it is. If you move down from Pro to Growth, your staff records and past payroll runs remain in your account and your reports still show them — you just cannot run a new payroll until you move back up. We never delete your work to enforce a plan limit.
Still not sure?
Ask us directly — a person answers, not a bot. Or open the live demo and judge the product for yourself, with no email and no card.
Or start your 7-day free trial — no credit card.